:root{--bg:#f3f6fb;--panel:#fff;--panel-strong:#fff;--panel-muted:#f8fafc;--border:#d7e0ea;--heading:#111827;--text:#334155;--muted:#6b7280;--accent:#2563eb;--accent-strong:#1d4ed8;--accent-soft:#2563eb1f;--shadow-soft:0 10px 24px #0f172a0f;--shadow-strong:0 24px 56px #0f172a1f;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-family:Segoe UI,PingFang SC,Noto Sans SC,Microsoft YaHei,sans-serif;font-size:15px;font-weight:400;line-height:1.5}*{box-sizing:border-box}html,body,#root{min-height:100%}body{margin:0}button,input,select,textarea{font:inherit}button:disabled{cursor:not-allowed;opacity:.62}h1,h2,h3,h4,h5,h6,p{margin:0}h1,h2,h3,h4,h5,h6{color:var(--heading);font-family:Segoe UI Semibold,Segoe UI,PingFang SC,Noto Sans SC,sans-serif}a{color:inherit}::selection{color:var(--heading);background:#2563eb2e}.app-shell{background:radial-gradient(circle at 15% 0,#b76a311a,#0000 24%),linear-gradient(#ffffff3d,#fff0);grid-template-columns:276px minmax(0,1fr);min-height:100vh;display:grid}.app-main{padding:18px;position:relative}.app-main:before{content:"";pointer-events:none;background:radial-gradient(circle at 0 0,#b76a3129,#0000 34%),linear-gradient(135deg,#ffffffe0,#f4f8fc8f);border:1px solid #ffffff94;border-radius:32px;height:96px;position:absolute;inset:12px 12px auto}.app-main>*{z-index:1;position:relative}.workspace-stage{box-shadow:var(--shadow-soft);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:linear-gradient(#ffffffb8,#f7fafd8a);border:1px solid #ffffff8f;border-radius:26px;padding:16px}.sidebar{color:#eff4fc;background:radial-gradient(circle at top,#e2b27b38,#0000 36%),linear-gradient(#1c2838 0%,#121a27 100%);border-right:1px solid #ffffff14;flex-direction:column;justify-content:space-between;gap:18px;min-height:100vh;padding:24px 18px;display:flex;position:sticky;top:0;box-shadow:14px 0 50px #0a111e2e}.sidebar:after{content:"";background:linear-gradient(90deg,#ffffff3d,#0000);height:1px;position:absolute;inset:16px 16px auto}.sidebar-header,.sidebar-footer{z-index:1;position:relative}.sidebar-header{gap:4px;display:grid}.sidebar-header h2,.sidebar-header p,.sidebar-footer p,.profile-card strong{color:inherit}.sidebar-header h2{letter-spacing:-.04em;margin:6px 0 2px;font-size:1.7rem}.nav-list{flex-direction:column;gap:10px;margin:12px 0 auto;display:flex}.nav-item,.tab-button,.ghost-button,.primary-button,.danger-button,.tiny-button,.chip-button,.linkish-button,.session-card{transition:background-color .2s,border-color .2s,color .2s,transform .2s,box-shadow .2s}.nav-item{color:#eff4fccc;text-align:left;cursor:pointer;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff08;border:1px solid #ffffff0f;border-radius:16px;justify-content:space-between;align-items:center;width:100%;padding:12px 14px;display:flex;position:relative}.nav-badge{color:#fff;letter-spacing:0;background:#d94b4b;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:700;display:inline-flex}.nav-item:before{content:"";background:0 0;border-radius:999px;width:4px;position:absolute;inset:10px auto 10px 10px}.nav-item.active,.nav-item:hover{color:#fff;background:#ffffff1a;border-color:#ffffff1f;transform:translate(4px);box-shadow:0 12px 24px #0a111e2e}.profile-card{background:linear-gradient(135deg,#ffffff1f,#ffffff0a);border:1px solid #ffffff14;border-radius:18px;padding:16px;box-shadow:inset 0 1px #ffffff14}.profile-card p{color:#eff4fcc2}.sidebar-footer{gap:12px;display:grid}.panel-shell{gap:16px;display:grid}.panel-header,.card-header,.toolbar,.pagination-row,.action-group,.tab-row,.support-layout,.session-card-head,.config-row-head{gap:12px;display:flex}.panel-header,.card-header,.toolbar,.pagination-row,.tab-row,.session-card-head,.config-row-head{justify-content:space-between;align-items:center}.panel-header h3{letter-spacing:-.03em;margin-top:2px;font-size:1.55rem}.toolbar,.pagination-row,.tab-row,.action-group{flex-wrap:wrap}.toolbar{background:linear-gradient(#ffffffc7,#f7fafd9e);border:1px solid #ffffff8a;border-radius:18px;padding:12px 14px;box-shadow:inset 0 1px #ffffffb8}.support-name-group{align-items:end;gap:10px;margin-left:auto;display:flex}.support-name-group .field{min-width:220px}.support-toolbar,.product-toolbar{align-items:end}.support-toolbar-left,.product-toolbar-right{flex-wrap:wrap;align-items:end;gap:10px;display:flex}.support-toolbar-left{flex:auto}.support-search-field,.product-keyword-field{min-width:280px}.product-toolbar-right{justify-content:flex-end;margin-left:auto}.toolbar .field{min-width:160px}.toolbar .field span{font-size:11px}.tab-row{background:#ffffff8a;border:1px solid #ffffff80;border-radius:18px;padding:6px;box-shadow:inset 0 1px #fff9}.stats-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.stat-card,.info-card,.table-card{background:var(--panel);box-shadow:var(--shadow-soft);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);border:1px solid #ffffff9e;border-radius:20px}.stat-card{padding:18px;position:relative;overflow:hidden}.stat-card:before{content:"";pointer-events:none;background:radial-gradient(circle at 100% 0,#b76a312e,#0000 32%),linear-gradient(135deg,#ffffff5c,#0000 48%);width:100%;height:100%;position:absolute;inset:0 auto auto 0}.stat-card>*{z-index:1;position:relative}.stat-card span{color:var(--muted);margin-bottom:8px;font-size:.9rem;display:block}.stat-card strong{color:var(--heading);letter-spacing:-.05em;font-size:clamp(1.72rem,2.4vw,2.3rem);line-height:1}.nested-card{background:linear-gradient(#f7f1e8eb,#ffffffd1)}.split-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.support-layout{align-items:start;gap:18px}.support-chat-shell{grid-template-columns:300px minmax(0,1fr) 320px;align-items:stretch;gap:18px;display:grid}.support-session-column,.support-conversation-panel{min-height:720px}.support-session-column{padding:0;overflow:hidden}.support-column-header{border-bottom:1px solid #18243814;justify-content:space-between;align-items:center;gap:12px;padding:18px 18px 14px;display:flex}.support-column-header h4,.support-conversation-copy h4{margin:0;font-size:1rem}.support-session-scroll{flex-direction:column;align-items:stretch;gap:12px;height:calc(100% - 72px);min-height:0;padding:14px;display:flex;overflow-y:auto}.support-session-card{flex:none;align-content:start;gap:6px;min-height:106px;display:grid}.support-session-title{align-items:center;gap:8px;display:inline-flex}.support-unread-dot{background:#d94b4b;border-radius:999px;width:10px;height:10px;box-shadow:0 0 0 3px #d94b4b29}.support-session-preview{-webkit-line-clamp:1;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.support-session-meta{color:var(--muted);justify-content:space-between;align-items:center;gap:12px;margin-top:10px;font-size:12px;display:flex}.support-conversation-panel{grid-template-rows:auto minmax(0,1fr) auto;padding:0;display:grid;overflow:hidden}.support-conversation-header{background:linear-gradient(#ffffffd1,#f7fafdb8);border-bottom:1px solid #18243814;justify-content:space-between;align-items:flex-start;gap:16px;padding:20px 22px 18px;display:flex}.support-conversation-copy{gap:8px;display:grid}.support-conversation-copy p{color:var(--muted);margin:0;font-size:13px}.support-message-stream{background:linear-gradient(#f5f7fad1,#ffffffad);flex-direction:column;gap:14px;height:100%;min-height:0;padding:22px;display:flex;overflow-y:auto}.support-message-card{background:var(--panel-muted);border-radius:18px;gap:10px;max-width:min(84%,520px);padding:14px 16px;display:grid;box-shadow:0 10px 22px #0f1d300f}.support-message-card.user{align-self:flex-start}.support-message-card.admin{background:#c77d3524;align-self:flex-end}.support-message-meta{color:var(--muted);justify-content:space-between;align-items:center;gap:12px;font-size:12px;display:flex}.support-message-meta strong{color:var(--heading);font-size:13px}.support-message-card p{color:var(--heading);margin:0;line-height:1.7}.support-composer{background:#ffffffe6;border-top:1px solid #18243814;gap:14px;padding:18px 22px 22px;display:grid}.support-composer-row{grid-template-columns:minmax(0,1fr) 152px;align-items:end;gap:12px;display:grid}.support-composer-row textarea{box-sizing:border-box;border:1px solid var(--border);width:100%;min-height:112px;color:var(--heading);font:inherit;resize:none;background:#fffffff5;border-radius:18px;padding:14px 16px}.support-composer-row textarea:focus{border-color:#b76a3166;outline:none;box-shadow:0 0 0 4px #b76a311f}.support-composer-actions{gap:10px;display:grid}.support-upload-button{justify-content:center;min-height:48px;position:relative;overflow:hidden}.support-upload-button input{opacity:0;cursor:pointer;position:absolute;inset:0}.support-side-column{align-content:start;gap:16px;display:grid}.settings-panel-grid{gap:16px;display:grid}.config-section-block{border-top:1px solid #18243814;gap:12px;padding:14px 0 0;display:grid}.config-section-block:first-child{border-top:0;padding-top:0}.config-section-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.config-section-title p,.content-section-head p,.popup-settings-head p{color:var(--muted);margin:6px 0 0;font-size:13px;line-height:1.6}.config-item-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.config-item-head strong{display:block}.config-item-head p{color:var(--muted);margin:6px 0 0;font-size:13px;line-height:1.6}.config-item-code{color:var(--muted);letter-spacing:.04em;background:#1824380f;border-radius:999px;align-items:center;padding:5px 9px;font-size:11px;font-weight:700;display:inline-flex}.content-section-head,.popup-settings-head{gap:4px;margin-bottom:12px;display:grid}.popup-preview{background:linear-gradient(#f7f1e8e6,#ffffffc2);border:1px solid #18243814;border-radius:18px;padding:16px}.popup-preview strong{margin-bottom:8px;display:block}.popup-preview p{color:var(--muted);margin:0;line-height:1.7}.support-empty-state{place-content:center;align-self:stretch;min-height:100%}.login-screen{background:radial-gradient(circle at 0 0,#b76a313d,#0000 26%),radial-gradient(circle at 100% 100%,#4174c429,#0000 28%),linear-gradient(#f5eee6 0%,#eef5fb 100%);place-items:center;min-height:100vh;padding:24px;display:grid}.login-card{width:min(520px,100%);box-shadow:var(--shadow-strong);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);background:linear-gradient(135deg,#fffffff5,#f6f9fcd6);border:1px solid #ffffff9e;border-radius:30px;gap:20px;padding:26px;display:grid;position:relative;overflow:hidden}.login-card:before{content:"";pointer-events:none;background:radial-gradient(circle,#b76a3124,#0000 70%);border-radius:999px;width:180px;height:180px;position:absolute;inset:-40px -40px auto auto}.login-intro{gap:10px;display:grid}.login-intro p{max-width:42ch;color:var(--muted);font-size:.95rem;line-height:1.7}.stack-form{gap:12px;display:grid}.field{gap:8px;display:grid}.field input,.field select,.field textarea{box-sizing:border-box;border:1px solid var(--border);width:100%;color:var(--heading);font:inherit;background:#ffffffeb;border-radius:14px;padding:11px 13px;box-shadow:inset 0 1px #ffffffb3}.field select{appearance:none;background-image:linear-gradient(45deg,#0000 50%,#64748b 50%),linear-gradient(135deg,#64748b 50%,#0000 50%);background-position:calc(100% - 18px) calc(50% - 3px),calc(100% - 12px) calc(50% - 3px);background-repeat:no-repeat;background-size:6px 6px,6px 6px;height:40px;min-height:40px;padding-right:40px;line-height:1.35}.field input:focus,.field select:focus,.field textarea:focus{border-color:#b76a3166;outline:none;box-shadow:0 0 0 4px #b76a311f,inset 0 1px #ffffffb3}.field textarea{resize:vertical;min-height:120px}.compact-field input,.compact-field select,.compact-field textarea,.inline-field input{min-width:0}.inline-field{min-width:180px}.primary-button,.ghost-button,.danger-button,.tiny-button,.tab-button{cursor:pointer;font:inherit;border:1px solid #0000;border-radius:14px;padding:9px 13px}.primary-button{color:#fff;background:linear-gradient(135deg,#cf7d3c,#8f4517);box-shadow:0 14px 26px #b76a3138}.primary-button:hover{transform:translateY(-1px);box-shadow:0 18px 30px #b76a3142}.ghost-button,.tiny-button,.tab-button,.linkish-button,.session-card{color:var(--heading);background:#ffffffb3;border:1px solid #1824381a}.ghost-button:hover,.tiny-button:hover,.tab-button:hover,.linkish-button:hover,.session-card:hover{transform:translateY(-1px);box-shadow:0 12px 20px #0f1d3014}.tiny-button{border-radius:12px;padding:7px 11px}.feedback{border-radius:14px;padding:11px 13px}.feedback-success{color:#166534;background:#1d6d3f14;border:1px solid #1d6d3f33}.muted-text,.cell-subtext{color:var(--muted)}.cell-subtext{font-size:12px;line-height:1.6}.eyebrow{letter-spacing:.14em;text-transform:uppercase;color:var(--accent);align-items:center;gap:8px;font-size:10px;font-weight:800;display:inline-flex}.eyebrow:before{content:"";opacity:.5;background:currentColor;width:28px;height:1px}.chip-row{flex-wrap:wrap;gap:8px;display:flex}.chip{color:var(--accent-strong);background:#c77d351f;border-radius:999px;padding:5px 9px;font-size:12px}.chip-button{cursor:pointer;border:1px solid #c77d352e}.table-card{overflow:hidden}.users-table-card{-webkit-overflow-scrolling:touch;overflow:auto visible}.users-table-card .data-table{table-layout:auto;min-width:1320px}.users-table-card .data-table td,.users-table-card .data-table th{vertical-align:middle;white-space:nowrap;line-height:1.55}.users-table-card .data-table td:first-child{white-space:normal;min-width:240px}.users-table-card .data-table td:last-child{min-width:260px}.users-table-card .dual-select-row{grid-template-columns:repeat(2,minmax(112px,1fr));align-items:start}.users-table-card select,.users-table-card .tiny-button{min-height:36px}.users-table-card .user-table-actions{flex-wrap:nowrap}.data-table{border-collapse:collapse;width:100%}.data-table th,.data-table td{vertical-align:top;text-align:left;border-bottom:1px solid #18243814;padding:13px 14px}.data-table tbody tr{transition:background-color .2s}.data-table thead th{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;background:#1420330a;font-size:11px}.empty-cell{color:var(--muted);background:linear-gradient(#ffffff7a,#f7fafd38);text-align:center!important;padding:28px 16px!important}.status-pill{background:#1b243214;border-radius:999px;align-items:center;gap:6px;padding:4px 10px;font-size:11px;font-weight:800;display:inline-flex}.status-pill:before{content:"";background:currentColor;border-radius:999px;width:7px;height:7px}.status-normal,.status-active{color:#1f6f44;background:#2682511f}.status-frozen,.status-processing{color:#915c00;background:#d78f1b24}.status-disabled,.status-rejected{color:#8a2323;background:#b02a2a1f}.status-approved,.status-completed{color:#1f5c99;background:#206ab41f}.inline-form{gap:8px;display:grid}.list-stack{gap:12px;display:grid}.telegram-single-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.telegram-config-card{gap:14px}.telegram-meta{color:var(--text-secondary);flex-wrap:wrap;gap:10px 16px;margin-bottom:16px;font-size:.88rem;display:flex}.telegram-binding-list{max-height:420px;padding-right:4px;overflow-y:auto}.telegram-binding-list::-webkit-scrollbar{width:8px}.telegram-binding-list::-webkit-scrollbar-thumb{background:#1218262e;border-radius:999px}.list-stack>.muted-text,.workspace-stage>.panel-shell>.muted-text{background:#ffffff85;border:1px dashed #1824381f;border-radius:18px;padding:18px}.list-row{border-bottom:1px dashed #1824381f;justify-content:space-between;align-items:center;gap:14px;padding:12px 0;display:flex}.list-row:last-child{border-bottom:0}.compact-row{padding:8px 0}.config-group{gap:12px;display:grid}.config-row{background:linear-gradient(#f7f1e8e6,#ffffffb8);border-radius:16px;gap:10px;padding:12px;display:grid}.log-json{white-space:pre-wrap;word-break:break-word;color:var(--heading);background:#1b24320d;border-radius:14px;margin:0;padding:10px 12px;font-family:Consolas,Courier New,monospace;font-size:12px}.session-card,.linkish-button{text-align:left;cursor:pointer;border-radius:16px;width:100%;padding:12px}.session-card.active,.linkish-button.active,.tab-button.active{color:var(--accent-strong);background:#c77d351f;border-color:#c77d3559}.message-list{gap:12px;padding:8px 0;display:grid}.message-bubble{background:var(--panel-muted);border-radius:18px;gap:8px;max-width:78%;padding:12px 14px;display:grid;box-shadow:0 10px 20px #0f1d300f}.message-bubble.user{justify-self:start}.message-bubble.admin{background:#c77d3524;justify-self:end}.image-preview-card{gap:8px;display:grid}.image-preview-card.compact{margin:8px 0}.drawer-backdrop{z-index:40;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#141b266b;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.drawer-panel{width:min(760px,100vw - 32px);max-height:calc(100vh - 32px);box-shadow:var(--shadow-strong);background:#fffffff7;border:1px solid #ffffff85;border-radius:24px;padding:20px;overflow:auto}.drawer-content{gap:18px;display:grid}.definition-list{gap:8px;margin:0;display:grid}.definition-list div{border-bottom:1px dashed #1824381f;justify-content:space-between;align-items:flex-start;gap:12px;padding:10px 0;display:flex}.definition-list div:last-child{border-bottom:0}.definition-list dt{color:var(--muted);font-weight:700}.definition-list dd{text-align:right;color:var(--heading);word-break:break-word;margin:0}.image-preview{object-fit:cover;border:1px solid var(--border);background:#1b24320a;border-radius:16px;width:min(100%,220px);max-height:156px;display:block;box-shadow:0 10px 20px #0f1d3014}.chat-image-wrap{display:grid}.chat-image{object-fit:contain;border:1px solid var(--border);background:#1b24320a;border-radius:16px;width:min(100%,280px);max-height:240px;display:block}.checkbox-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.checkbox-item{background:#ffffffbd;border:1px solid #18243814;border-radius:16px;align-items:center;gap:8px;padding:10px 12px;display:flex}@media (width<=1200px){.app-shell{grid-template-columns:1fr}.sidebar{gap:18px;min-height:auto;position:relative}.stats-grid,.split-grid{grid-template-columns:1fr}.support-chat-shell{grid-template-rows:auto;grid-template-columns:1fr;height:auto;min-height:0}.support-session-column,.support-conversation-panel{min-height:auto}.support-session-scroll{max-height:320px}}@media (width<=900px){.app-main{padding:16px}.app-main:before{border-radius:24px;height:140px;inset:10px 10px auto}.topbar,.panel-header,.toolbar,.pagination-row{flex-direction:column;align-items:stretch}.support-toolbar-left,.product-toolbar-right,.support-name-group{justify-content:flex-start;width:100%;margin-left:0}.support-search-field,.product-keyword-field{min-width:100%}.data-table{display:block;overflow-x:auto}.checkbox-grid{grid-template-columns:1fr}.support-conversation-header,.support-message-meta{flex-direction:column;align-items:flex-start}.settings-split,.support-composer-row{grid-template-columns:1fr}.drawer-backdrop{justify-items:stretch;padding:12px}.drawer-panel{width:100%;max-height:calc(100vh - 24px);padding:18px}.definition-list div{flex-direction:column}.definition-list dd{text-align:left}}.panel-header{display:none!important}.app-main{align-content:start;gap:12px;display:grid}.topbar{flex-wrap:nowrap;justify-content:flex-end;align-items:center;gap:12px;width:100%;min-height:48px;padding:0 2px;display:flex}.topbar-account{background:#ffffffbd;border:1px solid #18243814;border-radius:14px;justify-content:center;align-items:center;min-width:180px;padding:11px 16px;display:flex}.topbar-account strong{color:var(--heading);white-space:nowrap;font-size:14px;font-weight:700}.topbar-logout{min-height:42px}.sidebar{justify-content:flex-start}.nav-list{margin-bottom:0}.workspace-stage{padding:14px}.section-switch-row{flex-wrap:wrap;gap:10px;margin-bottom:2px;display:flex}.dual-select-row{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.overview-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.drawer-panel-wide{align-self:start;width:min(920px,100vw - 32px);max-height:calc(100vh - 108px);margin-top:52px}.modal-panel{width:min(840px,100vw - 32px);max-height:calc(100vh - 32px)}.drawer-content{gap:16px}.drawer-content .split-grid{align-items:start}.drawer-panel .info-card{min-height:100%}.support-chat-shell{grid-template-rows:auto auto;grid-template-columns:300px minmax(0,1fr) 320px;align-items:start;gap:18px;height:auto;min-height:0;max-height:none;display:grid}.support-session-column{grid-area:1/1;height:calc(100vh - 88px);min-height:940px;max-height:calc(100vh - 88px)}.support-conversation-panel{border:1px solid #18243814;grid-area:1/2;grid-template-rows:auto minmax(0,1fr) auto;height:calc(100vh - 88px);min-height:940px;max-height:calc(100vh - 88px)}.support-conversation-panel.dragover{background:linear-gradient(#fff8f0e6,#ffffffe0);box-shadow:inset 0 0 0 2px #b76a316b}.support-side-column{grid-area:1/3;height:calc(100vh - 88px);min-height:940px;max-height:calc(100vh - 88px);overflow-y:auto}.support-replies-panel{grid-area:2/1/auto/span 2}.support-replies-grid{grid-template-columns:280px minmax(0,1fr);align-items:start;gap:16px;display:grid}.modal-split.create-priority .modal-rules-create{order:-1}.support-quick-picker{flex-wrap:wrap;gap:8px;display:flex}.support-quick-item{cursor:pointer;background:#ffffffd1;border:1px solid #18243814;border-radius:12px;padding:8px 12px}.support-input-shell{border:1px solid var(--border);background:#fffffff5;border-radius:18px;min-height:108px;position:relative}.support-input-shell textarea{resize:none;background:0 0;border:0;min-height:108px;padding:14px 132px 14px 16px}.support-input-shell textarea:focus{box-shadow:none}.support-input-actions{align-items:center;gap:8px;display:flex;position:absolute;bottom:12px;right:12px}.support-input-icon{width:38px;height:38px;color:var(--heading);cursor:pointer;background:#fffffff5;border:1px solid #18243814;border-radius:12px;justify-content:center;align-items:center;display:inline-flex}.support-input-icon svg{stroke:currentColor;stroke-width:1.7px;fill:none;width:16px;height:16px}.support-send-icon{background:var(--heading);color:#fff;border-color:var(--heading)}.support-hidden-input{display:none}.support-composer-hint{color:var(--muted);font-size:12px}.settings-panel-grid{gap:16px}.settings-tabs{flex-wrap:wrap;gap:8px;display:flex}.config-section-block{gap:12px;padding-top:4px;display:grid}.config-section-title h5,.content-section-head h5,.popup-settings-head h5{margin:0;font-size:16px}.config-section-title p,.content-section-head p,.popup-settings-head p,.config-item-head p{color:var(--muted);margin:6px 0 0;line-height:1.6}.config-item-card{background:#ffffffb8;border:1px solid #18243814;border-radius:18px;gap:12px;padding:16px;display:grid}.config-cards-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.platform-config-layout{grid-column:1/-1;gap:14px;display:grid}.platform-config-top-grid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:12px;display:grid}.platform-config-top-grid .config-item-card{align-content:start;min-height:100%}.platform-secondary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.template-settings-shell{gap:12px;display:grid}.template-settings-card{align-content:start;max-width:920px}.template-settings-actions{justify-content:flex-end;display:flex}.template-preview-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.template-preview-grid-single{grid-template-columns:minmax(0,420px)}.template-preview-card{text-align:left;border:1px solid var(--border);background:#fff;gap:14px;padding:14px;display:grid}.template-preview-card.active{background:#2563eb0f;border-color:#2563eb59}.template-preview-art{background:linear-gradient(#f8fafc,#eef2f7);border:1px solid #18243814;gap:10px;min-height:164px;padding:12px;display:grid}.template-preview-hero{background:linear-gradient(135deg,#dbe7f5,#eef3f8);border:1px solid #18243814;height:70px}.template-preview-lines{gap:8px;display:grid}.template-preview-lines span,.template-preview-mini-grid span{background:#1824381f;display:block}.template-preview-lines span{height:8px}.template-preview-lines span:first-child{width:58%}.template-preview-lines span:last-child{width:88%}.template-preview-mini-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.template-preview-mini-grid span{border:1px solid #1824380d;height:34px}.template-preview-art-luxury{background:linear-gradient(#f5f1eb,#fff)}.template-preview-art-luxury .template-preview-hero{background:linear-gradient(90deg,#ffffff1a,#0000),linear-gradient(135deg,#3b332c,#8c745f)}.template-preview-art-luxury .template-preview-lines span,.template-preview-art-luxury .template-preview-mini-grid span{background:#4d3e2f29}.template-preview-art-classic{background:linear-gradient(#f7fafc,#fff)}.template-preview-art-classic .template-preview-hero{background:linear-gradient(135deg,#d4dde8,#eff4f8)}.template-preview-art-classic .template-preview-lines span,.template-preview-art-classic .template-preview-mini-grid span{background:#3b506b24}.template-preview-art-simple{background:linear-gradient(#fff,#f8fafc)}.template-preview-art-simple .template-preview-hero{background:linear-gradient(135deg,#eff6ff,#dbeafe);height:54px}.template-preview-art-simple .template-preview-lines span,.template-preview-art-simple .template-preview-mini-grid span{background:#2563eb1f}.template-preview-copy{gap:8px;display:grid}.template-preview-chips{flex-wrap:wrap;gap:8px;display:flex}.template-preview-chips span{color:#475569;background:#f8fafc;border:1px solid #18243814;padding:4px 8px;font-size:.78rem;font-weight:600}.config-item-head{gap:4px;display:grid}.config-editor{gap:10px;display:grid}.config-editor>*{align-self:start}.config-editor-stack{align-content:start}.config-editor textarea{min-height:120px}.settings-split{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.translation-workbench{grid-template-columns:300px minmax(0,1fr);gap:16px;display:grid}.translation-catalog{gap:12px;display:grid}.translation-catalog-list{gap:10px;max-height:520px;padding-right:4px;display:grid;overflow-y:auto}.translation-catalog-group{gap:8px;display:grid}.translation-catalog-group-title{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:12px;font-weight:700}.translation-catalog-group-items{gap:8px;display:grid}.translation-catalog-item{text-align:left;background:#ffffffc7;border:1px solid #18243814;border-radius:16px;gap:2px;padding:11px 14px;display:grid}.translation-catalog-item.active{border-color:#b76a314d;box-shadow:0 0 0 1px #b76a3129}.translation-catalog-item span,.translation-catalog-item code,.translation-editor-head p{color:var(--muted);font-size:12px}.translation-editor{gap:16px;display:grid}.translation-editor-head,.translation-language-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.translation-language-actions{flex-wrap:wrap;gap:10px;display:flex}.translation-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.translation-grid textarea{min-height:108px}.translation-state-row{justify-content:flex-end;margin-top:2px;display:flex}.field-hint{color:var(--muted);margin-top:6px;font-size:12px;line-height:1.45;display:block}.popup-preview{margin-top:12px}@media (width<=1280px){.overview-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.support-chat-shell{grid-template-columns:280px minmax(0,1fr)}.support-side-column{grid-column:1/span 2}.translation-workbench{grid-template-columns:1fr}}@media (width<=900px){.topbar{flex-direction:column;justify-content:stretch;align-items:stretch}.topbar-account{justify-items:start}.overview-grid,.settings-split,.config-cards-grid,.platform-config-top-grid,.platform-secondary-grid,.template-preview-grid,.support-replies-grid,.support-chat-shell,.translation-grid{grid-template-columns:1fr}.support-session-column,.support-conversation-panel,.support-side-column,.support-replies-panel{grid-column:auto}.support-input-shell textarea{padding-bottom:64px;padding-right:16px}.support-input-actions{bottom:12px;right:12px}}.app-main{padding:20px}.app-main:before{display:none}.workspace-stage{border:1px solid var(--border);box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none;background:#f8fafc;border-radius:18px;padding:18px}.sidebar{box-shadow:none;background:linear-gradient(#0f172a 0%,#111827 100%);border-right:1px solid #94a3b829}.sidebar:after{display:none}.sidebar-header{border-bottom:1px solid #94a3b829;gap:8px;padding-bottom:18px}.sidebar-header h2{letter-spacing:-.02em;font-size:1.32rem}.sidebar-header p,.profile-card p{color:#e2e8f0b8}.nav-list{gap:8px}.nav-item{color:#e2e8f0c7;-webkit-backdrop-filter:none;backdrop-filter:none;background:0 0;border:1px solid #0000;border-radius:12px;min-height:44px;padding:11px 14px}.nav-item:before{border-radius:999px;width:3px;top:8px;bottom:8px;left:0}.nav-item.active,.nav-item:hover{color:#fff;box-shadow:none;background:#ffffff0f;border-color:#94a3b81f;transform:none}.nav-item.active:before,.nav-item:hover:before{background:var(--accent)}.nav-badge{background:#dc2626}.profile-card{box-shadow:none;background:#ffffff0a;border:1px solid #94a3b81f;border-radius:14px}.sidebar-footer .ghost-button{color:#f8fafc;background:#ffffff0a;border-color:#94a3b82e}.topbar{border-bottom:1px solid var(--border);min-height:52px;margin-bottom:12px;padding:0 0 14px}.topbar-account{border:1px solid var(--border);background:#fff;border-radius:12px;min-width:200px;padding:10px 14px}.panel-header{padding:0}.panel-header h3{letter-spacing:-.02em;font-size:1.3rem}.toolbar{border:1px solid var(--border);box-shadow:none;background:#fff;border-radius:14px;padding:12px}.tab-row{border:1px solid var(--border);box-shadow:none;background:#edf2f7;border-radius:12px;padding:4px}.stat-card,.info-card,.table-card{border:1px solid var(--border);box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none;background:#fff;border-radius:16px}.stat-card{padding:16px 18px}.stat-card:before{display:none}.stat-card span{color:var(--muted);margin-bottom:10px;font-size:.82rem}.stat-card strong{letter-spacing:-.04em;font-size:clamp(1.58rem,2.1vw,2rem)}.info-card{padding:16px}.info-card>h4,.info-card>h5{letter-spacing:-.01em;margin-bottom:10px;font-size:.98rem}.nested-card,.config-row,.list-stack>.muted-text,.workspace-stage>.panel-shell>.muted-text,.empty-panel{border:1px solid var(--border);box-shadow:none;background:#f8fafc}.field span{color:#64748b;letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-weight:600}.field input,.field select,.field textarea{color:var(--heading);box-shadow:none;background:#fff;border:1px solid #cfd8e3;border-radius:10px;padding:10px 12px}.field input:focus,.field select:focus,.field textarea:focus{border-color:#93c5fd;box-shadow:0 0 0 3px #2563eb1f}.primary-button,.ghost-button,.danger-button,.tiny-button,.tab-button{box-shadow:none;border-radius:10px;padding:9px 13px;font-weight:600}.primary-button{background:var(--accent);color:#fff}.primary-button:hover{background:var(--accent-strong);box-shadow:none;transform:none}.ghost-button,.tiny-button,.tab-button,.linkish-button,.session-card{border:1px solid var(--border);color:var(--heading);background:#fff}.ghost-button:hover,.tiny-button:hover,.tab-button:hover,.linkish-button:hover,.session-card:hover{box-shadow:none;border-color:#bfccdb;transform:none}.tab-button.active,.linkish-button.active,.session-card.active{color:var(--accent-strong);background:#2563eb14;border-color:#2563eb59}.danger-button{color:#b91c1c;background:#fff1f2;border-color:#fecdd3}.feedback{border-radius:10px}.feedback-error{color:#b91c1c;background:#fef2f2;border:1px solid #fecaca}.data-table th,.data-table td{border-bottom:1px solid #e7edf3;padding:12px 14px}.data-table thead th{color:#64748b;letter-spacing:.06em;background:#f8fafc;font-size:11px}.status-chip{border-radius:999px}.session-card,.linkish-button{border-radius:12px;padding:12px}.message-bubble,.support-message-bubble{box-shadow:none}.drawer-backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#0f172a52}.drawer-panel,.modal-panel{border:1px solid var(--border);background:#fff;border-radius:18px;box-shadow:0 24px 64px #0f172a24}.preview-image,.preview-image-large{box-shadow:none;border-radius:12px}.login-card{border:1px solid var(--border);background:#fff;border-radius:18px;width:min(480px,100%);padding:28px;box-shadow:0 28px 60px #0f172a1a}.login-card:before{display:none}.login-intro{border-bottom:1px solid var(--border);gap:8px;padding-bottom:16px}.login-intro h1{letter-spacing:-.03em;font-size:clamp(1.7rem,3vw,2.3rem)}.login-intro p{max-width:none;color:var(--muted);line-height:1.6}.app-shell{background:linear-gradient(#f4f7fb 0%,#eef3f8 100%)}.sidebar{background:linear-gradient(#0b1220 0%,#111827 54%,#101826 100%);padding:22px 16px}.sidebar-header{gap:6px}.sidebar-header .eyebrow{color:#94a3b8b8}.sidebar-header .eyebrow:before{background:#94a3b880}.sidebar-header h2{font-size:1.22rem;font-weight:700}.nav-item{min-height:42px;padding:10px 14px 10px 16px;font-size:.95rem}.nav-item:before{width:3px;top:9px;bottom:9px;left:-1px}.nav-item.active,.nav-item:hover{background:#ffffff13}.workspace-stage{background:linear-gradient(#fff 0%,#fbfcfe 100%);border-radius:16px;padding:20px}.topbar{min-height:46px;margin-bottom:16px;padding-bottom:16px}.topbar-account{justify-content:flex-start;min-width:220px;font-size:.92rem}.topbar-account strong{font-weight:700}.panel-shell{gap:18px}.panel-header h3{font-size:1.22rem;font-weight:700}.toolbar{background:linear-gradient(#fff 0%,#fbfcfe 100%);border-radius:12px;padding:14px}.toolbar .field span{letter-spacing:.06em;font-size:10px}.tab-row{background:#f1f5f9;border-radius:12px;padding:3px}.tab-button{background:0 0;border-radius:9px}.tab-button.active{background:#fff;border-color:#d8e2ee;box-shadow:0 1px 2px #0f172a0a}.stats-grid{gap:14px}.stat-card{border-radius:14px;padding:18px 18px 16px;position:relative}.stat-card:after{content:"";background:linear-gradient(90deg,#1d4ed8,#60a5fa);border-radius:0 0 999px 999px;height:3px;position:absolute;top:0;left:18px;right:18px}.stat-card span{letter-spacing:.03em;margin-top:6px;font-size:.78rem;font-weight:600}.stat-card strong{font-weight:700}.info-card,.table-card,.drawer-panel,.modal-panel{border-radius:14px}.info-card>h4,.info-card>h5{font-weight:700}.admin-create-card,.admin-list-card{gap:16px}.admin-create-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.admin-create-actions{justify-content:flex-end}.admin-list-stack{gap:12px}.admin-role-summary{flex-wrap:wrap;gap:8px;display:flex}.admin-list-row{grid-template-columns:minmax(0,1.2fr) minmax(220px,260px) auto;align-items:center;gap:14px;padding:14px 16px;display:grid}.admin-list-main{gap:4px;min-width:0;display:grid}.admin-inline-field{margin:0}.admin-inline-field span{margin-bottom:6px}.admin-role-badges{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.admin-role-chip{color:var(--text);background:#29374e14}.admin-row-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.finance-section-switch-row,.finance-tab-row{justify-content:flex-start;gap:8px}.finance-section-switch-row{margin-bottom:0}.finance-tab-row{width:fit-content;max-width:100%;padding:3px}.finance-tab-row .tab-button,.finance-section-switch-row .tab-button{min-width:0;padding:8px 12px}@media (width<=1180px){.admin-create-grid{grid-template-columns:1fr}.admin-list-row{grid-template-columns:1fr;justify-items:stretch}.admin-row-actions{justify-content:flex-start}}.config-row,.translation-catalog-item,.config-item-card,.session-card,.linkish-button{border-radius:12px}.primary-button,.ghost-button,.danger-button,.tiny-button{border-radius:10px;min-height:38px}.primary-button{background:linear-gradient(#2563eb 0%,#1d4ed8 100%)}.ghost-button,.tiny-button{background:#fff}.field input,.field select,.field textarea{border-radius:10px;min-height:40px}.config-item-card .field select,.config-editor select{max-height:40px}.field textarea{min-height:112px}.data-table{font-size:.92rem}.data-table thead th{z-index:1;background:#f8fafc;font-weight:700;position:sticky;top:0}.data-table th,.data-table td{padding:12px 14px}.data-table tbody tr:nth-child(2n){background:#fbfdff}.data-table tbody tr:hover{background:#eef5ff}.table-metric-stack{flex-direction:column;gap:4px;display:flex}.table-metric-stack span:last-child{color:#64748b;font-size:12px}.status-pill{font-weight:600}.empty-panel{color:#64748b;align-items:center;min-height:96px;display:grid}.support-column-header,.support-conversation-header,.support-composer{background:#fff}.support-message-stream{background:linear-gradient(#f8fafc 0%,#fff 100%)}.support-message-card{border-radius:14px}.support-message-card.admin{background:#e8f0ff}.login-screen{background:radial-gradient(circle at 100% 0,#2563eb14,#0000 26%),linear-gradient(#f4f7fb 0%,#eef3f8 100%)}.login-card{border-radius:16px;padding:30px}.login-intro{gap:10px}.login-intro .eyebrow{color:var(--accent)}.login-intro h1{font-size:clamp(1.8rem,2.8vw,2.4rem)}